Refund Policy

At ColeHeartJewels, we do not offer refunds. We offer exchange only.

If you are not satisfied with your purchase, you may request an exchange within 7 days of delivery. Items must be unused, unworn, and in their original packaging to be eligible.

Customers are responsible for return shipping costs.

To request an exchange, please contact us before sending your item back.

Thank you for shopping with ColeHeartJewels.